by Susan Nettles | Brand Strategy, Lead Generation
Let’s start this conversation with a whopper of a stat … So why don’t more companies make a focused effort on their referral program? Maybe because companies believe referral programs should build themselves – but that’s far from reality. Consider these pillars...
by Lauren Brown | Brand Strategy, Press
Collecting actionable data surrounding patient visits is critical to helping healthcare organizations improve the patient experience, increase team satisfaction and reduce operating costs. However, traditional methods for capturing these data are often cumbersome,...
by Teryn Means | Brand Strategy, Lead Generation
First things first. Let’s assume you have gone through a process that has helped you define your audiences, find your voice and put a stake in the ground as to your brand’s relevant differentiation in the marketplace. Now it’s time to pull it all together...
by Beverly Murray | Brand Strategy
Leading marketers are creating a brand experience to meet their customers where they are … and that’s in the driver’s seat. You hear it and may even say it, “make an emotional connection.” But have you evolved, truly evolved, what you and your team are doing to...
by Susan Nettles | Brand Strategy
First, let’s get the semantics out of the way. When we say unique value proposition (UVP), it’s the same as what some refer to as the unique selling proposition (USP) or a unique selling point. In case you didn’t pick up on the similarities, uniqueness is the name of...
by Beverly Murray | Brand Strategy
How to More Effectively Connect with Your Audience As a marketer, the most important thing you must understand is your customer. You can purchase the latest and greatest technology. You can adopt the latest and greatest channel. You can integrate the latest and...